03.02.2023 by André Meyer

Call for Participation: Fostering focused work and collaboration in hybrid teams

We are inviting knowledge workers and their colleagues to participate in our newest field study which aims to empower workers to work focused when necessary and at the same time, collaborate effectively.

This work is based on our prior work on reducing interruptions in physical offices that was well-received by 450 study participants, the scientific reviewers as well as media outlets, including  The TelegraphWall Street JournalGeekWire, and The New Yorker.

Since then, the ways we’re working changed quite a bit, away from office-only work to hybrid or even remote-only work. Thus, we’ve adapted the original FlowLight to better fulfill today’s needs, by adding several features that are important to hybrid and remotely-working teams, including work location information and connectors to Teams, Zoom and Slack to sync your presence status. With this study, we’re evaluating the new FlowTeams app!

 

Study Objectives

One of the main challenges that knowledge workers are facing at work is to find a balance between making progress on their own tasks and collaborating with / supporting co-workers in their team. The nature of collaborative work is causing interruptions which can reduce focus and productivity, especially when these happen at in-opportune moments. The challenge, however, is that in today’s hybrid/remote work, it’s difficult for teams to know who is currently very focused on their work (where an interruption is particularly intrusive) and who is open/available for an interaction. The aim of this project is to study if a team awareness tool that makes co-workers’ current and upcoming focus and interruptibility available is helpful for organizing one’s workday to better balance focused personal work and interactions with co-workers.

03.02.2023 by André Meyer

Meet FlowTeams

This is a screenshot of the awareness app, FlowTeams, that visualizes your and your team members’ current and upcoming focus and availability for interactions. In the video on the right, we show FlowTeams in action.

How is the Study set-up?

In our field study, we evaluate the impact and value of FlowTeams, and its ability to foster focused work and effective collaboration in hybrid teams.

The study is run during 4 to 6 work weeks, but only requires a few minutes of effort each day from participants, used for planning sessions and self-reflecting about interruptions, focus and teamwork. The total effort required to participate in the study is about 2 hours, spread across the entire study duration, and including onboarding, using FlowTeams and giving feedback.

The study consists of three phases, a baseline phase (that helps us to better understand the impact of using FlowTeams), the intervention phase (where you’re asked to actively use FlowTeams), and the sustainability phase (during which you can use FlowTeams however it works best for you).

At the beginning and the middle of the study, we’ll ask you to give feedback on your experience with FlowTeams and its impact through a quick questionnaire, and at the end the study answer a few questions through an interview.

 

Am I eligible to participate?

  • We are looking for teams of knowledge workers who interact regularly (~daily)
  • Teams should consist of at least 3 participating team members
  • Participating team members need to be able to install the FlowTeams app on their Windows or macOS work device

Please let us know in case you have any questions on whether you are eligible.

 

What is the expected effort and what are my benefits from participating?

  • The total effort required to participate is ca. 2 hours, spread across the entire study. This includes the onboarding to the study, daily planning, self-reflections, questionnaires and the final interview).
  • By participating, you’ll have the chance to learn more about how to plan your work to balance personal focus time and collaboration with co-workers.
  • At the end of the study, you and all participating team members will be able to continue using FlowTeams and can keep the USB FlowLight.
  • In addition, you can chose to be entered into a raffle to win one of several CHF/USD 150 gift certificates.

 

Which data is collected and how is data privacy ensured?

  • The study design and data management were reviewed and approved by the University of Zurich’s ethics board (OEC IRB # 2023-006).
  • All data that is collected for the study is stored only locally on your computer. This includes your self-reflections, computer interactions, focus state history, and app usage. At the end of the study, you can review the data, before sharing anything with us.
  • All data will be fully anonymized to ensure that no personal identifiable information is stored. After analysis and publication of the study results, the collected data will be deleted.
  • Data that is shared with your team members through FlowTeams includes the focus state, planned location, planned work hours and planned work sessions. The data transfer is using a secure university server and is  encrypted.

Additional information about collected data, data storage and confidentiality can be provided upon request by Dr. André Meyer. In addition, a link to FlowTeams’ privacy policy can be found here.

 

What if I have additional Questions?

  • In case you want to learn more about our prior research, check out the publications listed below and our blog.
  • Check out our video of the original FlowLight on YouTube.
  • In case you are looking for a software that uses your existing USB LED light, but connects them to your calendar (Google and Microsoft) and communication apps (Microsoft Teams, Slack, Zoom), then FlowTeams is the ideal software for you! FlowTeams is compatible with Embrava Blinclight, Plantronics Status Indicator, Luxafor Lights, Kuando Busylight Omega and Blink(1).
  • Are you not yet sure if you are eligible to participate, need more information on the FlowTeams application to know if you can run it, or any other question? Please contact Dr. André Meyer.

Previous Publications in this Research Area

Reducing Interruptions at Work: A Large-Scale Field Study of FlowLight

Deep Work
Developer Productivity
HASEL
Research
Interruptions at the workplace can consume a lot of time and cause frustration, especially if they happen at moments of high focus. To reduce costly interruptions, we developed the FlowLight, a small LED Lamp mounted at a worker's desk that computes a worker's availability for interruptions based on computer interaction and indicates it to her coworkers with colors, similar to a traffic light. In a large study with 449 participants, we found that the FlowLight reduced interruptions by 46%. We also observed an increased awareness of the potential harm of interruptions and an increased feeling of productivity. In this chapter, we present our insights from developing and evaluating FlowLight, and reflect on the key factors that contributed to its success. Interruptions at the workplace can consume a lot of time and cause frustration, especially if they happen at moments of high focus. To reduce costly interruptions, we developed the FlowLight, a small LED Lamp mounted at a worker's desk that computes a worker's availability for interruptions based on computer interaction and indicates it to her coworkers with colors, similar to a traffic light. In a large study with 449 participants, we found that the FlowLight reduced interruptions by 46%. We also observed an increased awareness of the potential harm of interruptions and an increased feeling of productivity. In this chapter, we present our insights from developing and evaluating FlowLight, and reflect on the key factors that contributed to its success.

An Exploratory Study of Productivity Perceptions in Software Teams

Deep Work
Developer Productivity
HASEL
Research
Software development is a collaborative process requiring a careful balance of focused individual effort and team coordination. Though questions of individual productivity have been widely examined in past literature, less is known about the interplay between developers' perceptions of their own productivity as opposed to their team’s. In this paper, we present an analysis of 624 daily surveys and 2899 self-reports from 25 individuals across five software teams in North America and Europe, collected over the course of three months. We found that developers tend to operate in fluid team constructs, which impacts team awareness and complicates gauging team productivity. We also found that perceived individual productivity most strongly predicted perceived team productivity, even more than the amount of team interactions, unplanned work, and time spent in meetings. Future research should explore how fluid team structures impact individual and organizational productivity.

Reducing Interruptions at Work with FlowLight

Deep Work
Developer Productivity
HASEL
Research

Supporting Software Developers’ Focused Work on Window-Based Desktops

Deep Work
Developer Productivity
HASEL
Research
Software developers, like other information workers, continuously switch tasks and applications to complete their work on their computer. Given the high fragmentation and complexity of their work, staying focused on the relevant pieces of information can become quite challenging in today’s windowbased environments, especially with the ever increasing monitor screen-size. To support developers in staying focused, we conducted a formative study with 18 professionals in which we examined their computer based and eye-gaze interaction with the window environment and devised a relevance model of open windows. Based on the results, we developed a prototype to dim irrelevant windows and reduce distractions, and evaluated it in a user study. Our results indicate that our model was able to predict relevant open windows with high accuracy and participants felt that integrating visual prominence into the desktop environment reduces clutter and distraction, which results in reduced window switching and an increase in focus.